Refund Policy

Credits are a digital product delivered to your account immediately after purchase. They never expire and are spent only after your daily free quota is used up.

You may request a full refund within 14 days of purchase if you have not used any of the purchased credits from that pack. Once you begin spending credits from a pack, that pack becomes non-refundable, except where a refund is required by applicable consumer-protection law.

If an AI request fails, the credit is automatically returned to your balance, so you are not charged for failed generations. If you believe you were charged in error, contact us and we will investigate and refund where appropriate.

Email tripboard.help@gmail.com from the email address associated with your account, including your order/receipt reference. Approved refunds are issued to the original payment method, typically within 5–10 business days.

Payments and refunds are handled by our payment provider acting as Merchant of Record. Refunds are subject to their processing timelines.

Refund requests and billing questions: tripboard.help@gmail.com